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Fee adjustment and avoiding disputes

📐 Topic6 min read

What you will learn Which three situations account for the bulk of all fee disputes, why text form is required at so many points, when a fee claim actually falls due, and why disputes almost always arise after the fact.

Fee disputes rarely concern the level of the amount agreed. They arise at three points: when the scope changes, when the final account cannot be followed, and when several similar objects are involved.

All three can be avoided by agreements made before the work is performed. The effort is small, and it is almost always omitted. The effort is small and is almost always omitted, because at the moment of performance the problem is not yet one.

The three situations

Situation Provision Commonest error
Change of scope § 10 HOAI no agreement in text form before performing
Due date and verifiability § 15 HOAI account without a traceable derivation
Several identical objects § 11 HOAI reduction overlooked or wrongly applied

The first concerns the running contract, the second its conclusion, the third its structure. Together they cover the bulk of disputes. All three can be settled before the work begins.

Text form runs throughout

A pattern emerges once the relevant provisions are set side by side: the HOAI requires text form at a strikingly large number of points. It is thus the most frequently recurring formal requirement in the regulation.

It is required at eight points, which together cover the entire economic core of the contract. Where it is missing at one of them, the corresponding fallback rule applies.

Where text form is required
Agreement on the level of the fee
Notice to consumers
Invoicing on partial commission
Valuation of incompletely transferred phases
Conversion supplement
Increase for repair works
Adjustment for changes of scope
Remuneration of additional coordination effort

That is no accident. Since binding price law fell away, the agreement has taken the place of the ordinance. What is not agreed follows either from a fallback rule operating against the designer, or not at all.

In practice: text form is not a formality but the replacement for the price law that was removed. An email suffices; signatures are not required.

When the fee falls due

The claim becomes enforceable only once two conditions are met: the work has been accepted, and a verifiable final fee account has been handed to the client. Both must be present cumulatively.

The second is the more significant in practice. An account that cannot be verified does not reduce the claim; it prevents it falling due. The fee exists but cannot be enforced until the account is presented in verifiable form.

The article on a verifiable final fee account covers the requirements in detail. It also states the period within which the client must object to a lack of verifiability.

Why disputes arise after the fact

All three situations share one feature: they are not perceived as a problem while the project runs. Only the final account makes them visible, and by then the work has been done.

Situation Why it goes unnoticed
A change of scope looks self-evident the client voices a wish, the designer implements it, and both assume it will sort itself out; it does not
The final account is prepared at project end the parties are engaged on other schemes and no longer have the basis of the account in mind
Repetition reduction is not examined at contract stage at that point it is often still open how many objects will actually follow

A simple countermeasure covers all three: what must be agreed is agreed before the work is performed. After that the designer negotiates from a weaker position, because the work already exists.

The three deeper articles in this branch

The article on changes of scope covers the conditions under which the fee basis is adjusted and which changes fall outside them. That article also sets out which changes leave the calculation basis untouched.

The article on a verifiable final fee account covers the entries required and the consequences of unverifiability. An account without these particulars does not trigger enforceability.

The article on repetition reduction covers the conditions and the staging of the reduction across several objects. That article also explains why the reduction can apply to a later follow-on commission.

What has changed since 2021

The points of dispute have shifted without becoming fewer. They now concern content rather than price.

The shift can be set out side by side, and it explains why the service profiles have gained in importance. The dispute has not disappeared, it has changed subject.

Until 2021 Since 2021
Subject of dispute the level of the fee what is owed for the agreed amount
Typical questions minimum rate met, fee zone, chargeable costs scope of the work phase, basic against special services
Yardstick the regulation the agreement, failing that the service profile

The service profiles have thereby gained significance. They are the only normed catalogue of what a work phase comprises, and they serve as the measure even where a lump sum fee has been agreed.

A reversal of priority follows for practice: precisely describing the scope now matters more than deriving the amount. Whoever negotiates only the amount negotiates the smaller half of the contract.

This article reflects the position of the rules and case law at the date of checking and serves professional orientation. It does not constitute legal advice and does not replace assessment of the individual case.

Frequently asked questions

In three situations described in the article. All require a change in the basis.

Text form runs through the adjustment as through the original agreement. Verbal understandings do not hold.

On acceptance of the service and submission of a verifiable final account. Both conditions must be met.

Because changes during the project are rarely documented. Documenting at the time of the change prevents it.

Explore the articles in this guide

HOAI work phases: fees and service profiles for architects